Installation Support & Commissioning
You do not have to fly in a specialist to install an EKINTRY screen. We supply the documentation and remote engineering support so a local technician can mount, wire and commission it confidently.
Documentation that does the heavy lifting
Every screen ships with mechanical drawings, a step-by-step installation manual, wiring and controller setup guides, and content-system instructions — enough detail for a competent AV technician to complete the install correctly.
Remote commissioning by our engineers
During setup, our engineers connect through remote-control software to configure the controller, align the cabinets and verify the final image. The local installer is guided in real time, which removes the guesswork from getting a wall looking seamless.
Content system setup
We help integrate the display with your content management system so staff can adjust visuals, text and live feeds remotely once the screen is live — the same ongoing control large operators expect.
On-site support when you need it
For large or complex projects, on-site installation guidance, training and troubleshooting can be arranged. Tell us the project and we recommend the right level of support.
What a typical installation involves
A standard LED screen install runs in a clear sequence, and our documents cover each step. The mounting structure or bracket goes up first and is checked for level and load; the cabinets are then hung and locked together, with the seams aligned so the wall reads as one surface. Power and data are run and the receiving cards addressed, the controller or processor is configured, and finally the image is calibrated for uniform brightness and colour. We walk a local technician through the parts that matter most — flatness and seam alignment — because that is what separates a wall that looks built-in from one that looks assembled.
Tools and skills your installer needs
- A competent AV or electrical technician — no LED-specialist required.
- Basic hand tools; cabinets use tool-free or simple fixings.
- A laptop for the controller setup (we guide it remotely).
- Safe access equipment for the wall height.
- The spares and tools we ship inside the crate.
Planning an installation?
Share your project and location and we’ll outline the install path and support in your quote.
Frequently Asked Questions
Do you install the screen for me?
Installation is normally carried out by a local technician using our detailed drawings and step-by-step manuals, with our engineers guiding setup and commissioning remotely. For larger projects, on-site support can be arranged.
How does remote commissioning work?
Our engineers connect via remote-control software during setup to configure the controller, align cabinets and verify the image — so a local installer is never working alone.
What documentation do I get?
Mechanical drawings, a step-by-step installation manual, wiring and controller setup guides, and the content-system instructions — enough for a competent AV technician to complete the job.
Can you help set up content (CMS)?
Yes — we help integrate the screen with your content management system so staff can update visuals, text and live feeds remotely after commissioning.
Do you provide training?
We provide remote training on operating the screen and content system during commissioning, and remain available for follow-up questions.
How long does a typical installation take?
A small screen can be up in a day; a larger video wall usually takes one to three days including mounting, cabling, controller setup and calibration. We give you a realistic schedule with the install documents.